Technical support
Technical support
Dalton Medical has its own technical department with highly experienced laser technicians who can help you quickly and efficiently. We offer special dedicated maintenance and full-service contracts to ensure continuity of use of your equipment.
The experienced laser technicians are trained by the manufacturers and certified to perform technical maintenance and repairs on your equipment.
If there are important changes in the operation and safety of the equipment, these must be kept up to date and also carried out by us. We receive notifications about this from the manufacturer. We use only approved and original parts. Neither we nor our manufacturers supply parts to third parties.
Third parties are not given important updates and original parts for this sensitive medical equipment. If you allow third parties or possibly yourself to work on the equipment, there is a chance that you may compromise the safety of yourself and/or your patients. If problems occur, the responsibility lies with you and no longer with the supplier. We therefore recommend that you do not use third parties who are not qualified to carry out repairs and maintenance on the equipment we supply.
For questions and/or information about our maintenance contracts contact us.